Privacy Policy

Last Updated: 09/19/2025

At Vault & Vial, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect the following types of information when you use our site:

Personal Information: such as your name, email address, billing and shipping addresses, and payment details when you place an order.
Account Information: if you create an account, we may store your login details and preferences.
Device Information: including your IP address, browser type, and operating system.
Usage Data: such as pages visited, time spent on site, and actions taken (e.g., adding items to cart).

How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your purchases, updates, or promotions (if you opt-in).
Improve and personalize your shopping experience.
Detect and prevent fraud or unauthorized transactions.
Comply with legal obligations.

We do not sell your personal information. However, we may share it with trusted third parties who help us run our business, such as:

Payment processors (to securely handle transactions).
Shipping providers (to deliver your order).
Marketing and analytics services (to improve our site and customer experience).

These third parties are only given access to the information necessary to perform their services.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

Remember your preferences and shopping cart.
Improve site functionality and performance.
Provide personalized offers and ads (if applicable).

You can adjust your browser settings to refuse cookies, but some site features may not work properly without them.

Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal information.
Opt out of marketing emails by clicking “unsubscribe” in our emails.
Request a copy of the data we hold about you.

To exercise these rights, please contact us at [email protected].

Data Security

We use industry-standard security measures to protect your personal information. While we take every precaution, please note that no online system is 100% secure.

Children’s Privacy

Our website is not intended for individuals under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 [email protected]